MJAU Association – Network for Raising Awareness, Active Protection and Care of Street Cats respects the privacy of people who contact us through Facebook, Instagram, online forms and other communication channels.
Data we may process
When you contact us through Facebook or Instagram, we may receive and process information provided by those platforms, such as:
- username and account identifier
- content of a private message or comment
- information about the post or content the comment relates to
- date and time of communication
- photos, videos, location information or other data you choose to send us.
We do not collect more data than is reasonably necessary to handle your enquiry, report or communication with the Association.
Purpose of processing
We use data to:
- reply to messages and comments
- receive reports concerning street cats
- assess the urgency of individual cases
- organise the Association’s work
- keep communication records
- prepare replies to residents, volunteers and other interested persons.
Automated assistance in preparing replies
The Association may use an automated system to classify messages and prepare draft replies.
Draft replies do not have to be sent automatically. An authorised person from the Association may review, edit, approve or reject a prepared reply before it is used.
Part of the automated processing may use a local AI model running on a computer managed by the Association.
Legal basis
We process personal data when this is necessary to respond to your request, carry out the Association’s activities, protect the legitimate interests of the Association and the people who contact us, and comply with legal obligations.
Where consent is required for a particular processing activity, the data is processed on the basis of that consent.
Data retention
We retain data only for as long as reasonably necessary to handle communication, maintain case records or comply with legal obligations.
Data that is no longer needed may be deleted or anonymised.
Third parties and technical infrastructure
Third-party services may be used for communication and the technical operation of our systems, including Meta Platforms and related companies for Facebook and Instagram, and Cloudflare for network infrastructure and secure traffic routing.
Those providers may process certain data in accordance with their own privacy policies and contractual obligations.
Your rights
Under applicable law, depending on the circumstances, you may request:
- access to your personal data
- correction of inaccurate data
- deletion of data
- restriction of processing
- an objection to processing
- withdrawal of consent where processing is based on consent.
For privacy or data-deletion requests, contact us at:
Please provide enough information for us to identify the communication or data your request concerns.
Facebook and Instagram
When using Facebook and Instagram, your data is also processed under the privacy policies and terms of use of Meta Platforms.
Changes to this Privacy Policy
We may update this policy from time to time to reflect changes in our work, technical systems or applicable law.
Last updated: 18 September 2026.